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Email integration

General information

If you are a watcher of an issue you will receive a notification about that issue.
To add a comment to a tickets via email, just reply to the notification received from and the ticket will be updated with the text of your email reply.
Please remove your signature and quoted text from your reply before sending it.
This feature is enabled only for the users that are members of the project.

Issue attributes

The issue attributes that can be updated via email are the following:

  • Project
  • Tracker
  • Category
  • Priority
  • Status
  • Start date
  • Due date
  • Target version
  • Estimated hours
  • Done ratio
  • <Custom field name>

The syntax to update an issue attribute is the following:
Project: foo
Tracker: Bug
Priority: Urgent
Status: Resolved

Updated by Michele Di Maria over 6 years ago · 4 revisions

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